"Turning business insights into data-backed decisions"
Certified Business Analyst with 3.3 years of experience (2.2 years in Business Analysis and 1.1 years in Frontend Development). Experienced in requirement gathering, BRD/FRD documentation, Agile (Scrum), stakeholder management, and UAT coordination. Proficient in SQL, Tableau, JIRA, and Excel analytics, with a strong ability to translate business needs into data-driven solutions and improve operational efficiency.
Professional Background & Expertise
A passionate Business Analyst with a proven track record of driving business value through data-driven insights and process optimization. My dual expertise in business analysis and frontend development allows me to bridge the gap between business requirements and technical implementation.
I specialize in transforming complex business challenges into actionable solutions, improving operational efficiency, and delivering measurable results. My experience spans across insurance, e-commerce, and education domains, where I've consistently delivered projects that exceed stakeholder expectations.
Improved fraud detection by 22% and boosted conversion rates from 1.5% to 3.2%
Expert in cross-functional collaboration and requirement elicitation
Reduced claim approval time by 37% through workflow improvements
Proficient in SQL, Tableau, and Excel for advanced analytics
Technical Proficiency & Core Competencies
Professional Journey & Key Achievements
Led comprehensive analysis of claims data using SQL and Excel to identify fraud patterns and optimize detection algorithms. Designed interactive Tableau dashboards for real-time monitoring and enhanced fraud scoring logic to reduce false positives while maintaining high detection rates.
Spearheaded checkout flow optimization initiative by analyzing user behavior data and identifying friction points. Designed comprehensive Tableau dashboards for cart abandonment analysis and customer retention metrics. Collaborated with development teams to implement improvements while ensuring regulatory compliance.
Developed comprehensive BRD/FRD documents capturing stakeholder requirements for a student assessment management system. Created detailed ER diagrams to model assessment workflows, grading logic, and progress tracking mechanisms. Collaborated with development team to ensure accurate implementation of business rules and data relationships.
Developed and delivered multiple responsive UI components aligned with user stories in Agile sprints. Collaborated closely with UX designers and business analysts to ensure functional alignment and optimal user experience. Implemented best practices for accessibility and performance optimization.
Showcasing Data-Driven Solutions & Business Impact
Supply Chain Domain
Interactive Tableau dashboard analyzing profit trends by product category and geographical region. Identified low-profit items and high-loss regions, enabling strategic cost optimization and inventory decisions that resulted in 15% margin improvement.
Insurance Domain
Comprehensive fraud detection system optimization including pattern analysis, risk scoring enhancement, and real-time monitoring dashboard. Implemented machine learning insights to improve accuracy while reducing false positive rates significantly.
E-commerce Domain
End-to-end analysis and optimization of checkout flow for enterprise e-commerce platform. Created interactive dashboards tracking cart abandonment, user journey analysis, and A/B testing results. Drove significant conversion rate improvements through data-driven recommendations.
Education Domain
Designed comprehensive assessment and progress tracking system for educational institution. Created detailed BRD/FRD documents, ER diagrams, and workflow models to capture complex grading logic and reporting requirements. Ensured scalability and data integrity across modules.
Frontend Development
Developed reusable, responsive UI components for enterprise applications using React and modern JavaScript. Implemented component library with comprehensive documentation, unit tests, and accessibility features. Ensured cross-browser compatibility and optimal performance.
Process Optimization
Led Agile transformation initiative including sprint planning, backlog refinement, and user story creation. Implemented JIRA workflows and dashboards for enhanced team visibility and velocity tracking. Facilitated ceremonies and stakeholder communication for multiple projects.
Academic Background & Professional Credentials
Mahatma Jyotiba Phule Rohilkhand University, Bareilly
AZ-900
Microsoft
Agile Coach London
Udemy
Dubai Center for Artificial Intelligence
Analyst Club
Let's discuss how I can help drive your business forward
I'm always open to discussing new opportunities, projects, or collaborations. Feel free to reach out!